Billing support
Receipts, license keys, and refunds.
Dodo Payments holds the purchase record. Sign in with your purchase email to download receipts, review refund status, or retrieve your license key. Clypy never asks for a billing password.
Receipt or license key
Open the secure customer portal and request a sign-in link at the email used during checkout.
Open billing portalRequest a refund
Email the purchase address and payment ID from your receipt within 14 days. Support initiates the refund to the original payment method.
Email refund request