Receipts, license keys, restores and refunds
Lifetime Pro is a single payment, so there's no subscription to manage. Everything you might need afterwards is here, and none of it asks for a password.
Get a receipt or your license key
Dodo Payments holds the purchase record. Open the customer portal, request a sign-in link at the email you used at checkout, and download receipts or retrieve your key.
Restore Pro on a new device
On a computer, paste your license key into Clypy. On iPhone or Android, choose Already bought Clypy Pro and verify your purchase email; no key needed.
Request a refund
Within 14 days of purchase, email the purchase address and the payment ID from your receipt. Support starts the refund to your original payment method, and Dodo Payments confirms it.
Bought inside the iPhone or Android app?
Purchases made through the App Store or Google Play have their receipts and refunds handled by Apple or Google, under their own policies. Pro still restores everywhere with your purchase email.
A payment record and an email. That's all.
There's no Clypy profile. Your verified purchase email links Dodo, Apple and Google ownership, so you never pay twice on another supported platform, and it's how you restore Pro.
- Dodo Payments
Holds the payment, receipt and your desktop license key.
- Your purchase email
Proves ownership when you restore Pro on a phone or new computer.
- Each device
Holds its own activation. Deactivating one keeps its clips.
Is Pro a subscription?
No. Lifetime Pro is $29.99 paid once, plus any tax due where you live. There is nothing to cancel and no renewal.
Why was tax added at checkout?
Sales tax or VAT is added at checkout where it applies, based on where you are. It shows on your receipt from Dodo Payments.
I paid but no email arrived.
Confirmation can take a few minutes, so check your spam folder first. If it still hasn't arrived, open the billing portal with your checkout email, or email support. Please don't buy again while you wait.
Do I need an account to use Clypy?
No password or public profile is required. Verify your purchase email to recover Pro across platforms; direct desktop builds also accept the Dodo key. Pairing links devices cryptographically.
How do I recover Pro on another device?
Choose Already bought Clypy Pro in the mobile app and verify the email used for purchase. Direct desktop builds keep manual key activation; retrieve the Dodo key at clypy.app/billing and enter it in the app. Never send a full card number or license key to support.
What is the difference between clear, reset, remove device, and deactivate?
Clear all clips removes content while retaining this installation’s settings, pairing identity, and license. Factory reset removes the local database, settings, license, pairing identity, sync credentials, and encryption keys. Removing a paired device stops sync with that device. Deactivating releases this device’s paid license seat but does not need to erase its clips.
What should I do if a paired device is lost or stolen?
From a device you still control, remove the lost peer, rotate the group key, and deactivate that installation's license record. Then use the operating system's remote lock or erase feature.
Never send these by email
A full card number, your license key, pairing codes or clipboard contents. Support never asks for them, and a receipt's payment ID is all a refund needs.