The same great answer, forty times a day
Half of customer work is re-sending things you've sent before. Templates with fill-in fields and synced personal collections turn your best replies into one keystroke.
Fast replies without the copy-paste tax
- Retyping
You rewrite the same refund message a dozen times a day, tweaking the name and amount each time.
- Stale link
Half the team is still pasting last quarter's pricing sheet to customers.
- “Hi {name}”
A template placeholder slips through and a real customer gets “Hi {name}”.
Fill-in fields, not find-and-replace
Paste a template and tab through name, amount and date. It is personalized in five seconds, so you never send an unfilled placeholder to a real customer again.
Your top replies on keys 1–9
Pin your nine most-used clips to the strip and keep them in a collection. Press ⌥V and then a number. No scrolling or snippet menus.
Fast without sounding canned
The whole team pastes the current version
Keep pricing links, legal boilerplate, and approved answers in one collection that follows your paired devices.
Customer data stays yours
Everything you copy is end-to-end encrypted, and history rules can auto-expire customer details after your shift. Compliance-friendly by default.
Clean in any helpdesk editor
Replies paste without the formatting of wherever the template was written. That means no stray fonts or broken spacing in the ticket.
Your most-used, always first
Pin the replies you send hourly to the top of the strip, in the order you actually reach for them.
“Keep your own approved replies in a collection and reach them from each paired device without hunting through old documents.”