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Clypy for sales & support

The same great answer, forty times a day

Half of customer work is sending something you've sent before. Save your best replies as templates, paste them with a number key, and fill in the part that makes them personal.

Try the reply box below.

Ticket #4821 · Refundswaiting 6m
P

Priya Raman
Hi! I sent the headphones back last week. When should I expect my refund?

Clypy · pinned replies
Reply to Priya…
Four replies pinned in the strip above.
Templates

Never send “Hi {name}” to a real customer again

Mark the parts of a reply that change. Clypy asks for what only you know, fills in what it already knows, and leaves your caret where you'll type next. Keep a template everywhere, or only in the apps where it belongs.
WriteWhat it doesBecomes
{{input:Name}}Asks you when you pastePriya
{{input:Order number}}Several blanks, one form, Tab between them29481
{{date}}Today's date, filled in for youSep 24, 2026
{{clipboard}}Whatever you copied lastthe tracking link
{{cursor}}Where the caret waits after the paste|
Time back

What forty replies a day add up to

Retyping a known answer, fixing its formatting and hunting for the right link takes a minute each time. Here's what that is on your queue.
Your time back
2.5hours a week
About 115 hours a year, over 46 working weeks.

Your numbers, not ours. Move the sliders to match your queue.

Customer data

What customers send you stays theirs

Support copies things it shouldn't keep. Clypy recognises the sensitive ones when they're copied and treats them differently from everything else.
Concealed on sight
Credit card numbersGovernment IDsSign-in linksTemporary passwordsAuth tokens

Shown as a lock on every device, and revealed only after you authenticate.

Encrypted end to end

Every captured clip is encrypted on your device before it syncs, with keys only your devices hold. There's no cloud copy of your clipboard for anyone to read.

Pause for screen shares

On a call with a customer? Pause capture from the menu bar or system tray, and resume when you're done.

Paste stack

Returns, replacements and shipping forms in one pass

Queue the address, order number and email in the order the form wants them, then every ⌘V pastes the next one. Tab, paste, tab, paste, done.

Queue the clips a form needs with ⌥S, arm the stack with ⌘⌥S, and every ⌘V pastes the next one. A whole shipping form, filled with ⌘V and Tab.

Works where you already reply

No new tool for the team to adopt

Clypy sits over whatever you're typing in: a helpdesk, a CRM, an inbox, a chat window. There's nothing to install in the helpdesk and nothing for an admin to approve.
  • Helpdesks
  • CRMs
  • Email
  • Live chat
  • Slack & Teams
  • On your phone
FAQ

What sales & support ask us

Anything else? The help centre has the rest.

Does it work with our helpdesk?

Yes. Clypy pastes into whatever text field you're typing in, so it works over any helpdesk, CRM, inbox or chat tool without an integration.

Can the whole team share one set of templates?

Not today. Templates and collections are personal: they sync across your own paired devices, not between colleagues.

What if a customer sends me a card number?

Clypy recognises card numbers, government IDs, sign-in links and similar clips as they're copied. Newly detected sensitive clips are concealed and left out of search. They sync to your other devices end-to-end encrypted and stay concealed there, or you can mark them local-only to keep them on one device.

Can I use my templates on my phone?

Yes, with Pro. Templates sync to the Clypy keyboard on iPhone and Android, which asks for the blanks the same way the desktop does.

Do templates cost extra?

No. Templates, collections and unlimited local history are free. Lifetime Pro is a one-time purchase for pairing and encrypted sync across unlimited devices.